How Do I Speak to Someone at Alaska Airlines Customer Service?
Contacting someone at Alaska Airlines customer service is easy; you can call their official phone number to connect with a live person through their automated voice menu.
Alaska Airlines is a major US carrier offering flights and other benefits to millions of customers across the globe. If you face any trouble while arranging or managing your flight bookings with the airline, you can get in touch with the Alaska Airlines customer service team.
As per your requirements, there are various ways to connect with them. Other than the official phone number, you can use online chat, text messaging, email, social media, etc., to communicate with the airline. The sections below explain every option in detail, so take a read before you move further.
Talk to a Real Person at Alaska Airlines
There are many ways to contact Alaska Airlines customer service but to talk to a real person directly, you can either call, chat, or message them via text. To get help from a real person at Alaska Airlines, dial 1 (800) 252-7522, and share your concerns. The agents on the other end of the line will help you manage existing reservations, change or cancel them, or request a new booking. Let’s see these methods in detail!
Dial Alaska Airlines Phone Number
- Contact Alaska Airlines phone number 1 (800) 252-7522.
- Or, check the website for your local Alaska office phone number & dial it.
- Listen to the customer service IVR menu.
- Choose your preferred language.
- Select the area of concern from the main menu after that,
- Connect with a live person.
- Share your concerns.
- Get prompt help and assistance from the agents.
Start a Chat Via Website
- Log in to the Alaska Airlines website (alaskaair.com)
- Open the Help Center Section
- Locate the Contact Us page
- Next to Chat With Us, click Start Chat.
- A chat window will pop up.
- Enter the details necessary and start the chat.
- An agent will probably get in touch within 2 minutes.
- Ask your queries and get prompt help.
- End the conversation once you are done.
Note: The live chat response time may vary depending on the availability of customer service representatives.
Send a Text at 82008
- Open your text box.
- In the recipient list, type 82008
- Enter your query or concern.
- Click the Send button.
- Wait for Alaska Airlines’ response.
The message and data rates will apply when using this method. You can confirm the detailed terms and conditions through the customer service team and receive the desired answers directly.
How Do I Connect with Alaska Airlines Domestic Customer Service?
To connect with the Alaska Airlines domestic customer service team for general reservation inquiries, dial 1-800-252-7522 (ALASKAAIR) regardless of the time. The agents will assist you with all your queries and offer you the desired answers.
For other concerns and queries, you can check out the table below:
Calling Reason | Phone Number | Availability (TTY access and 711 Relay services available for all) |
General Reservations or flight-related questions | 1-800-252-7522 (ALASKAAIR) | 24/7. |
Accessible services help: | 1-800-503-0101 | TTY Access and relay services at 711 |
Groups of 10 or more | 1-800-445-4435 | Mon-Fri between 6 AM and 6 PM Saturday, 7:30 AM to 6 PM (PT) |
Complaint or Question after the Flight | 1-800-654-5669 | Mon-Fri between 7 AM and 7 PM Saturday, 8 AM to 5 PM (PT) |
Account Information and services | 1-800-654-5669 | Mon-Fri between 7 AM and 7 PM Saturday, 8 AM to 5 PM (PT) |
Lounge | 1-800-654-5669 | P.O. Box 68900-SEASMSeattle, WA 98168-0900 |
Alaska Airlines Corporate Office | 206-433-3220 | P.O. Box 68900-SEASMSeattle, WA 98168-0900 |
Horizon Air Corporate Office | 206-241-6757 | P.O. Box 68977Seattle, WA 98168 |
If your query or concern and its dedicated number is not available in the list above, feel free to call Alaska Airlines customer service phone number 1-800-252-7522. You can follow the IVR voice menu to choose your concern from the available options and get help directly from the airline executives.
How Do I Call Alaska Airlines International Customer Service Desk?
If you have an international flight with Alaska Airlines, you can call the phone number of your dedicated country or destination to get help. The airline has two main phone numbers for customers traveling internationally.
- 1-800-252-7522
- 00-800-25275200
You can precede the number by its country code and get in touch with the specific team at Alaska Airlines local city office at the location. You can check out the airline’s destination list and their phone numbers via their official website or call the general phone number to connect.
Note: Alaska Air provides a chargeable phone line: 001-206-244-0751 for countries not listed under their international phone numbers.
How to Reach the Customer Service team of Alaska Airlines?
The excellent customer service team of Alaska Airlines is available through several options. The best way to reach an airline executive is through their official contact number. However, that’s not the only option. You can also connect to the customer service representative through the following:
Alaska Airlines Feedback Option
This option gives you four different ways to submit your feedback/ complaints/ concerns to the airline online and get a response.
- Alaska Listens:
You can submit your confirmation code or itinerary details and get proper information from Alaska airline’s customer service representatives. This option also helps you enter a monthly lucky draw, and if you do get lucky, you can enjoy two round-trip tickets to anywhere in the world.
- General Feedback:
Through this option, you can submit general feedback, compliments, or complaints regarding your recent experience with Alaska Airlines. Fill up the form to provide your views/ concerns to the airline, and they will connect with you as soon as possible.
- Accessibility Feedback:
If, while flying with Alaska Airlines, you faced any issues regarding the accessibility needs on the flight. You can fill out this feedback form instead and hear back from the airline with a proper explanation.
- Mileage Plan Feedback:
This feedback form allows you to share your experiences or complaints regarding the Mileage Plan membership account with Alaska Airlines
Social Media Channels
You can also choose to connect with Alaska Airlines via their social media channels. Find the direct links to the available options on the official website and try to communicate with the airline’s team.
- Leave a comment on one of their posts, and they will respond when active.
- You can even slide into their DMs and seek help from a live agent available online.
Some of Alaska Airlines' social media channels include
- Twitter (X)
- Youtube`
Open any channel you are comfortable with, and start your conversation with Alaska Airlines for assistance.
Although email is the least preferred method of communication in today’s fast and digital world, this option comes in handy in many situations. If you have to make a formal complaint or want to raise your issue with the Alaska Airlines team, you can use this option.
- For general customer service, email customer.care@alaskaair.com
- Mileage plan customers can directly send an email to mileage.plan@alaskaair.com.
- Media customers can directly mail to the airline’s media team at newsroom@alaskaair.com.
The expected response time for email is within 2-3 business days. However, depending on the urgency of the matter, Alaska Airlines can be quick to respond to you.
Through all these methods above, you can reach a customer service executive at Alaska Airlines and get help regarding anything related to your new or existing flights.
Simple Process to Connect to Alaska Airlines customer Service via Phone
If you just want to connect to the Alaska Airlines team via phone call, you can follow these simple steps below:
- Call Alaska Airlines Phone Number 1-800-252-7522.
- Listen to the IVR menu carefully.
- Choose your preferred language first.
- The main menu connects right after that.
- Click 1 to book a new flight
- To change an existing reservation, Click 2.
- For refund requests or queries, click 3.
- Click 4 to select the seats on the plane.
- Click on # to speak to a live person.
- Discuss your query with him.
- Share your itinerary details.
- Get a solution.
If the agent on the phone won’t be able to help you with your concerns right away, you can wait as he will arrange a callback with a proper solution soon.
How to Get Assistance from Alaska Airlines?
If you do not intend to connect to a live agent at Alaska Airlines customer service team, but simply get answers to your queries, here are some options you can use:
Alaska Airlines Official Website
- Open the official website of Alaska Airlines.
- Go to the Help Center.
- Click on some quick links related to your concerns.
- Read to get the solution.
Alaska Airlines Mobile Device
- Go to the Alaska Air Mobile App.
- Search for the Help option.
- Choose your concern.
- Find answers on the next page.
In this way, you can get answers to all your questions from Alaska Airlines. If your queries are not listed, you can choose alternate options like phone number, live chat, text, email, or feedback form.
Final Words
You can speak to a live person at Alaska Airlines customer service team and find solutions to all your major and minor queries. The airline executives are available round the clock for general queries, and the rest depends on their hours of operation. For any missed information, speak to our team through the toll-free numbers and find the answers you seek with ease.
See Also:
Alaska Airlines Frequent FlyerClick & Read Alaska Airlines Flight Delay CompensationClick & Read Alaska Airlines Change flightClick & Read